Roberts Legal Follow Up Manager

The purpose of this form is to allow staff to easily add clients, other professionals and referrers to our email marketing database.

It is important that all clients and other relevant persons are added to the database for the relevant groups that correspond to them promptly so that future email marketing campaigns are sent to and received by them.

NOTE: When we send email campaigns they only go to the contacts who are in a particular group.  If they are added to the database but not associated with a  group, they will not get the email.

New enquiries and new clients should be added to the database based on the following rules:

  • If a client is a business
    • SME – Small or medium business
    • WHS – if the business involves risk e.g. mining, manufacturing, electrical (optional)
    • Hospitality – if the business is in the hospitality business
    • Estate Planning

  • If the client is a business in the building industry
    • SME – Small or medium business
    • Building and Construction
    • Residential Building – if the client does residential building work or builds homes (optional)
    • WHS (mandatory)
    • Estate Planning

  • Individuals (if the client is not a business)
    • Estate Planning
    • Property
    • Family

  • Solicitors (Lawyers and Law Firms that ask us to appear or work as their agent)
    • Agency

  • Referral Partner or Other Professional, allocate to any of the following applicable to their occupation:
    • Accountant
    • Insolvency Practitioner
    • Financial Planner
    • Mortgage Broker
    • Real Estate Agent
    • Business Broker
    • Other Lawyers
    • Note: All contacts in this category should also be added to the ‘Estate Planning’ list

Use the form below to add clients and others to relevant groups in our email database.

Follow Up Form (Old)